Renting a car in the UAE is one of the most convenient ways to explore the country’s modern cities, scenic highways, and desert landscapes. However, many visitors unknowingly make critical errors that can lead to unnecessary expenses, legal trouble, or even missed experiences.

In this article, we highlight the top 7 UAE car rental mistakes tourists make and provide practical tips to help you avoid them. Whether you’re planning to rent a car in Dubai or anywhere else in the Emirates, this guide will ensure a smoother journey.

1. Not Understanding Car Rental Insurance in the UAE

Many travelers mistakenly assume that basic insurance covers all types of damage. In reality, many rental companies only include third-party liability in the base price.

Additional coverage is often needed for:

  • Windscreen and tire damage

  • Theft or fire

  • Collision with unidentified drivers

Tip: Always ask your provider for a full breakdown of what the insurance includes. Consider adding comprehensive coverage or a Collision Damage Waiver (CDW) to reduce financial risk.

2. Overlooking Salik Toll Charges

Dubai and other emirates operate a toll system called Salik, which automatically deducts fees as you drive through designated gates. Many tourists miss the fact that rental companies bill these toll charges separately after the trip.

Most rental providers either charge a fixed daily Salik fee or add each toll individually, often including a service or admin fee on top. These costs can catch you off guard if you’re unaware.

Tip: Ask your rental company in advance how they handle Salik tolls. Confirm whether the charges are flat-rate or per-use, and clarify if any extra fees apply. This way, you’ll avoid surprise costs when returning the car.

Dubai toll gate with Salik electronic charging system

3. Skipping the Vehicle Inspection Before Driving

Skipping the car inspection is a common oversight. Tourists in a hurry often drive off without documenting scratches, dents, or interior wear, which could later be blamed on them.

Tip: Take timestamped photos and videos of the car’s exterior and interior. Walk around the vehicle with a staff member and ensure all existing damages are listed on the contract.

4. Not Checking Mileage Limits in the Contract

Many visitors planning road trips across the Emirates fail to check for mileage limits in their car rental agreements. Some companies impose a per-day mileage cap, and exceeding it can result in steep charges.

Tip: If you plan to travel long distances (e.g., from Dubai to Abu Dhabi, Fujairah, or Ras Al Khaimah), request a package with unlimited mileage.

5. Ignorance of UAE Traffic Laws

UAE traffic laws are strict and heavily enforced, especially in cities like Dubai and Abu Dhabi. Common violations include:

  • Using a phone while driving.

  • Speeding through camera-monitored zones.

  • Failing to stay in the correct lane.

Tip: Study the basic road rules and be aware that fines for violations are often automatically charged to the rental company, which will then bill you with an added service fee.

6. Not Carrying Required Documents

To rent a car in the UAE, you need:

  • A valid driver’s license (in English or Arabic)

  • You must carry an International Driving Permit if the UAE does not recognize your home country’s license.

  • A passport or Emirates ID

  • A credit card for the security deposit

Tip: Always carry physical and digital copies of your documents in case you are stopped at a checkpoint or face any issue with local authorities.

7. Assuming Cross-Border Travel is Allowed

Many tourists want to drive to nearby destinations like Musandam in Oman. However, most rental agreements prohibit cross-border travel unless previously approved and documented.

Tip: If you’re planning to drive outside the UAE, notify the rental agency in advance. You may need to pay an extra fee and receive a No Objection Certificate (NOC).

Final Thoughts: How to Avoid UAE Car Rental Mistakes

Avoiding these common car rental mistakes in the UAE can save you money, time, and frustration. Always take the time to review your contract, understand insurance options, check for mileage and toll terms, and follow local laws.

For a stress-free experience, work with a trusted rental provider that offers transparent pricing and customer support.

Planning Your Trip? Book with Confidence

Looking to rent a car in Dubai or anywhere in the UAE? Visit maza.ae to explore our range of vehicles from luxury models to budget-friendly options.
Whether you’re on a business trip, family vacation, or solo adventure—we’ve got the right car for you.